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Traffic Monitoring

Act based on a web browser on any computer or in any device without needing to install an app.

Monitor your website traffic throughout the day to gather traffic sends and views.

View active chats between transcripts in real-time and monitor traffic on your site.

View visitor's information: browser type, IP address, location, path taken and much more.

Track the click-through rates of URLs and all campaigns.

Display a chat invitation image to the visitor and lead assistance, proactively.

Automatically invite visitors to chat.

New chat request and new chat response sound alerts.

Receive a popup pop-up notification directly on your computer desktop.

New chat requests sent mobile SMS alert options.

Faster than typing, canned/scripted responses for quick answers to frequent-asked questions.

View reports showing performance trends and chat statistics.

Track the chat/receive file uploaded from history within URL with track and unassisted questions.

Track where they came from, forwarded links and the URL.

Customers can leave a message; we record the tracking file and reference.

Talk to visitors before they leave. Add live chat to your site.

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